Shipping policy
Shipping & Returns Policy
Starberry Jewelry — United States Based Store
📦 Shipping Policy
Processing Time
All orders are processed within 1–3 business days. Each piece is inspected, packaged with care, and shipped directly from Seattle, Washington, USA.
During peak seasons or holidays, processing time may be slightly extended.
Shipping Rates & Delivery Time
United States
- Standard Shipping (3–7 business days)
- Expedited options available at checkout
Canada
- Estimated delivery: 7–12 business days
International Shipping
We ship worldwide.
- Delivery time varies by destination: 10–20 business days
- Customs clearance may cause delays
- Customers are responsible for any duties, taxes, or import fees
Order Tracking
Once your order ships, a tracking number will be emailed to you. You can track your package anytime through the carrier’s website.
If you did not receive your tracking email, please check your spam/junk folder or contact us at info@starberryjewelry.com.
Lost or Stolen Packages
Starberry Jewelry is not responsible for:
- Packages marked as “delivered” by the carrier
- Incorrect shipping addresses provided by the customer
- Delays caused by weather or couriers
However, we are always here to help. If your package is missing, please reach out so we can assist you in filing a claim or finding a resolution.